At Fringe Computers, we stand behind the quality of every system we build. Our warranty gives you peace of mind and keeps you gaming.
📦 Warranty Coverage
- **Duration:** 1 year from delivery date.
- **Coverage Includes:**
- Hardware defects (CPU, GPU, motherboard, RAM, storage, PSU, case).
- Labor costs for diagnosing and repairing covered issues.
- Shipping (to/from service center) for repairs during the first **30 days**.
🚫 Not Covered
- Damage from accidents, misuse, liquid spills, or unauthorized modifications.
- Normal wear and tear (fans, thermal paste degradation).
- Software issues, viruses, or data loss.
- Peripherals (monitors, keyboards, mice) unless purchased with extended warranty.
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🔒 Extended Warranty Options
Our **2-year and 3-year Extended Protection Plans** offer:
- All standard warranty coverage.
- Free shipping for repairs throughout the term.
- Priority support (phone, email, live chat).
- Liquid cooling maintenance coverage (if applicable).
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🛠️ How to File a Warranty Claim
1. **Contact Support**
- 📧 Email: support@zgamingpcs.com
- 📞 Phone: (555) 123-4567
- 💬 Live Chat: [www.zgamingpcs.com/support](https://www.zgamingpcs.com/support)
2. **Provide Details**
- Order number
- Description of the issue
- Photos or videos (if applicable)
3. **Receive RMA Instructions**
- Our team will issue an RMA (Return Merchandise Authorization) number and shipping instructions.
4. **Ship Your PC**
- Pack securely in original packaging if possible.
- Include proof of purchase.
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📌 Additional Notes
- **Third-Party Repairs:** Any unauthorized repairs void this warranty.
- **International Customers:** Responsible for shipping costs to/from our service center.
- **Data Backup:** Always backup your data before sending your system for service.
- **Transferability:** Warranties are transferable—contact us to update the registered owner.
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❓ Frequently Asked Questions (FAQ)
**Q: Does overclocking void my warranty?**
A: No, as long as it uses approved BIOS settings and tools. Extreme overclocking damage is not covered.
**Q: Are graphics cards and CPUs covered separately?**
A: No. These are covered under your system warranty.
**Q: Can I transfer my warranty if I sell my PC?**
A: Yes, contact support with the new owner’s information.
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