Summary:  

Learn about Z Gaming PCs’ standard and extended warranty coverage, what’s included, what’s excluded, and how to file a warranty claim. This article also includes FAQs and contact details for warranty support.

Z Gaming PCs Warranty Policy

At Z Gaming PCs, we stand behind the quality of every system we build. Our warranty gives you peace of mind and keeps you gaming.  

📦 Warranty Coverage

- **Duration:** 1 year from delivery date.  

- **Coverage Includes:**  

  - Hardware defects (CPU, GPU, motherboard, RAM, storage, PSU, case).  

  - Labor costs for diagnosing and repairing covered issues.  

  - Shipping (to/from service center) for repairs during the first **30 days**.

🚫 Not Covered

- Damage from accidents, misuse, liquid spills, or unauthorized modifications.  

- Normal wear and tear (fans, thermal paste degradation).  

- Software issues, viruses, or data loss.  

- Peripherals (monitors, keyboards, mice) unless purchased with extended warranty.

---

🔒 Extended Warranty Options

Our **2-year and 3-year Extended Protection Plans** offer:  

- All standard warranty coverage.  

- Free shipping for repairs throughout the term.  

- Priority support (phone, email, live chat).  

- Liquid cooling maintenance coverage (if applicable).  

---

 🛠️ How to File a Warranty Claim

1. **Contact Support**

   - 📧 Email: support@zgamingpcs.com

   - 📞 Phone: (555) 123-4567

   - 💬 Live Chat: [www.zgamingpcs.com/support](https://www.zgamingpcs.com/support)

2. **Provide Details**

   - Order number

   - Description of the issue

   - Photos or videos (if applicable)

3. **Receive RMA Instructions**

   - Our team will issue an RMA (Return Merchandise Authorization) number and shipping instructions.

4. **Ship Your PC**

   - Pack securely in original packaging if possible.

   - Include proof of purchase.

---

📌 Additional Notes

- **Third-Party Repairs:** Any unauthorized repairs void this warranty.  

- **International Customers:** Responsible for shipping costs to/from our service center.  

- **Data Backup:** Always backup your data before sending your system for service.  

- **Transferability:** Warranties are transferable—contact us to update the registered owner.  

---

❓ Frequently Asked Questions (FAQ)

**Q: Does overclocking void my warranty?**  

A: No, as long as it uses approved BIOS settings and tools. Extreme overclocking damage is not covered.  

**Q: Are graphics cards and CPUs covered separately?**  

A: No. These are covered under your system warranty.  

**Q: Can I transfer my warranty if I sell my PC?**  

A: Yes, contact support with the new owner’s information.

---